Terms of Service

Last updated: August 2026

Welcome to Moonlit Lotus. By accessing our website and purchasing our products, you agree to the following terms and conditions.

1. General Information

Moonlit Lotus offers handcrafted spiritual décor, including resin statues, crystal displays, and other decorative items. All products are intended for decorative purposes only.

By using this website, you confirm that you have read and accepted these terms.

2. Products

Because all items are handmade, slight variations in colour, texture, shape, and finish may occur. These variations are part of the unique nature of each piece and are not considered defects.

Product photographs are provided for reference only. Colours may appear differently depending on your screen settings.

3. Pricing

All prices are listed in Canadian dollars (CAD) unless otherwise stated. Prices may change without notice.

Applicable taxes and shipping fees will be calculated at checkout.

4. Orders

Moonlit Lotus reserves the right to refuse, cancel, or limit any order at our discretion.

Customers are responsible for ensuring that their shipping information is accurate before completing a purchase.

5. Shipping

Processing times may vary depending on order volume and product availability.

Moonlit Lotus is not responsible for delays caused by postal services, customs processing, weather conditions, or other circumstances beyond our control.

6. Returns and Refunds

Returns and exchanges must be requested within a specified period after delivery.

Items must be returned in their original condition. Custom-made items, personalized products, and sale items may not be eligible for returns or exchanges.

7. Intellectual Property

All photographs, designs, logos, product descriptions, and other content displayed on this website remain the property of Moonlit Lotus and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

Moonlit Lotus is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our products are sold as decorative items and are not intended to diagnose, treat, cure, or prevent any medical condition.

9. Contact Information

If you have any questions regarding these terms, please contact us through our website or social media pages.